“If I had 60 minutes to solve a problem, I’d spend 55 minutes defining it, and 5 minutes solving it.” – Albert Einstein

We have taken a pledge to eliminate BCD – we will not Blame, Complain, and Defend – in our professional and personal lives.  In our unchanging core we know that no problem has ever been solved, no situation has ever improved, by placing blame, by simply complaining, or by defending our default-driven position.

We know that in order to solve problems, we must first identify and define them.  We face a myriad of problems and challenges in our work each and every day.  We experience events constantly; we believe that how we respond influences the outcome.

We have the Power of the Team a core value; we believe it, we live it, we model it.  It is not BCD to identify a problem and engage our team in solutions.  It is not BCD to ask for help – it is one of our core behaviors.  Too often we encounter an event, we face a challenge, and we simply don’t respond.  Lack of action in and out itself is an action – it is ignoring the problem.

As we identify problems . . . we experience events . . . take the time to press pause and define what is required of you.  Take the time to enlist the Power of the Team – ask for help if you need help.  Talk through problems; seek those who can help you get your mind right and step up to create solutions.

We must fight our default-driven response to ignore a problem and help it solve itself.  We must be discipline-driven in our response.  We must press pause and define what is required of us.  We live our values through our behavior; we must, as leaders, model this in our own 20 square feet.