Nothing destroys trust faster than making and breaking a promise. Conversely, nothing builds trust faster than keeping a promise. – Stephen Covey
People remember what you do, not what you say. Before you make a promise, before you commit to action, make sure you are prepared to see it through. The cost of breaking a promise is too great to make weak commitments. You have the power to be true to your word.
In order to honor your promises, make sure that you have the right mindset and are ready to step-up when you speak. Don’t make promises out of emotion or on autopilot; be intentional and steadfast to your convictions.